Refund Policy / Refund Policy

It is possible to return or replace a purchased product no later than 14 daysof the delivery of the same, in compliance with the consumer code directive 211/83 / EU of the European Parliament and of the Council.

 

 RULES FOR THE WITHDRAWAL

It is essential for the replacement or reimbursement of the product, that it is intact, that it is carefully packed in its original packaging, that it must be complete and complete with every accessory supplied and do not write anything on the original packaging of any product..

In addition, bulky packages must be packed with packing paper while small products must be placed in cardboard boxes.

The return shipment is entirely at the expense of the consumer.

 

The right of withdrawal is lost if the returned product is not intact, that is:

  • Lack of the original packaging.
  • Absence of integral elements of the product.
  • Damage to the product for reasons other than transport
  • Sealed products opened by the consumer
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